Training and Development Specialist

Position: Training and Development Specialist

Supervisor: Technology Center Director

Description: The Training and Development Specialist will coordinate the day-to-day operations of the Center for Leadership and Professional Development (CLPD) as assigned by the Director. Under the strategic guidance of the Director may lead/organize the activities of the Center to develop, implement, and coordinate training and development programs for Center for Leadership and Professional Development (CLPD). This is not limited to the coordination of selecting course content and materials.

Duties/Responsibilities:

  • Assesses training and development needs through communication with internal and external managers, instructors, and business or community representatives.
  • Assist with identifying unique training programs to fulfill partner/ business needs to maintain or improve job skills and stay abreast of industry training needs.
  • Continually research methods and techniques in workplace training and remain up to date on developments within the industry and competitors
  • Creates and/or acquires training procedure manuals, guides, and course materials.
  • Coordinates scheduling and follow up for training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
  • Works closely with Marketing team to develop flyers, social media campaigns etc.
  • Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
  • Track past and new training courses offered from CLPD
  • Assesses training materials prepared by instructors as directed.
  • Evaluates program effectiveness through assessments, surveys, and feedback.
  • Maintains knowledge of the latest trends in training and development.
  • Prepares training budget; maintains records and reports of expenses with Finance
  • May select and assign instructors to conduct specific training and development.
  • May provide performance evaluations for training instructors.
  • Performs other related duties as required.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Strong presentation skills.
  • Adept with a variety of multimedia training platforms and methods.
  • Ability to evaluate and research training options and alternatives.
  • Ability to design and implement effective training and development.
  • Extremely proficient with Microsoft Office Suite and related program software.

Education and Experience:

  • Bachelor’s degree in Business, Psychology or related field required.
  • Proficient using Microsoft Suite
  • Strong understanding of business goals and standards for customer service
  • Experience analyzing business needs, development, and course implementation
  • Extensive knowledge teaching theory for creating effective creating instructional materials
  • Strong understanding of business goals and standards for customer service
  • Ability to communicate effectively with senior management and other departments
  • Ability to effectively organize and manage multiple training initiatives simultaneously

About AUPP

The American University of Phnom Penh is a private university with a non-profit mission, founded upon local initiative with the guidance and support of experienced U.S. educators. Our Founders aspire to provide high-quality education to students in Cambodia and from across the region right here in the historical and cultural heart of Southeast Asia.

Since 2013, AUPP has grown rapidly, from providing only three undergraduate programs to providing seven undergraduate programs in fields ranging from Law and Business to Civil Engineering and IT Management, and an MBA program. We are proud to be the only university in Cambodia to provide accredited U.S. degrees via the dual-degree programs with partner U.S. institutions, including the University of Arizona and Fort Hays State University.

Working at AUPP

AUPP offers a unique working environment and welcome scholars from Cambodia and overseas alike. We have attracted experienced faculty and staff members from the U.S., Canada, the U.K., and various European countries and countries in the region. Our students are among the top in their generations; their growth is our motivation.

In 2017, we moved into our new state-of-the-art campus located in the northern Phnom Penh, the robust capital of Cambodia. The city, as well as Cambodia in general, is not only known for its rich history and culture, but also for its friendly people.

Whether you are a young scholar seeking to build your academic career, a veteran educator looking for ways to contribute, or anything in between, AUPP provides a comfortable and supportive environment where you can succeed while contributing to the human resources development of Cambodia and the region.

More about AUPP at https://www.aupp.edu.kh

To apply

To apply, please submit the following documents to the Human Resources Office via [email protected]:

  • Cover letter.
  • CV, including a clear highlight of current occupation and a list of three references.
  • Copy of your national ID card or current passport information page.
  • Copy of the highest and/or most relevant degree(s) and the corresponding transcripts. (Unofficial transcripts suffice for this stage.)

Please use the designation: “[Training and Development Specialist] – Full Name” in the subject line.

 

APPLICATION INFORMATION

Contact:
Human Resources Officer
Office of Human Resources
American University of Phnom Penh
Email Address: