Manager or Director of Institutional Research and Assessment

Position: Manager or Director of Institutional Research and Assessment

Supervisor: The President 

Description: The Manager or Director of Institutional Research and Assessment has the overall responsibility to lead and manage quality assurance activities, initiatives, services, policies, systems and programs, institutional planning, institutional research, institutional assessment, and accreditation work and to ensure a culture of continuous quality improvement at the university. This position works closely with the university community in leading Institutional Planning efforts.

Essential Functions and Responsibilities:

  •  Assist with developing the Strategic and Annual Workplans and the processes needed to implement and monitor the success of finalized plans.
  • Ensuring national and U.S. accreditation requirements are met and adhered to through monitoring and evaluation of standards.
  •  Finalizing and editing accreditation documents and the articulation of these to accreditation bodies.
  •  Maintaining the quality assurance manual and appropriate policies and procedures.
  • Gathering data, producing reports, and liaising with internal and external parties and stakeholders on quality assurance issues.
  • Obtaining internal and external input on the quality of the university’s instruction, management, governance, programs and courses, facilities, and other aspects of the student and employee experience.
  •  Coordinating program review processes in cooperation with the Vice President for Academic and Students Affairs.

Assisting the University in the Following:

  • Availing of opportunities to enhance the student experience.
  • Positioning itself to meet the requirements of Cambodian and other accreditation agencies.
  •  Building and maintaining a network of external parties (people and institutions) can assist the university in its mission and the delivery of its programs, courses, and other academic and non-academic curricula, including developing membership of the Program Advisory Committees.
  •  Developing systems that enhance the quality assurance elements of its mission.
  • Educating faculty and staff in quality assurance processes, procedures, and data collection activities.
  •  Keep abreast of accreditation and quality assurance in higher education in Cambodia and United States Standards.

Required Qualifications:

  •  Master’s degree in Assessment, Educational Research, or related field.
  •  A minimum of three (3) years of progressively responsible experience in leading educational assessment activities.
  • Experience in leading large collaborative projects in a college environment.
  •  Demonstrated ability to engage personnel throughout the college in a collaborative manner; excellent interpersonal skills; demonstrated ability to work with administrators, faculty, staff, and students to fulfill their needs for assessment.
  • Applied and advanced knowledge of research and assessment methodology, curriculum development, and assessment design.
  • Strong presentation skills to effectively communicate assessment plans and results with a wide range of audiences.
  • Demonstrated ability to make independent and collaborative decisions.
  • Ability to use quantitative, essential research software and Microsoft Office products.
  • Demonstrated commitment to diversity and equity.

Desired Qualifications:

  • Experience as a faculty member.
  • Familiarity with US or similar accreditation processes.

About AUPP

The American University of Phnom Penh is a private university with a non-profit mission, founded using the supportive guidance and initiative of experienced American educators. Our founders aspire to provide high-quality education to every student in Cambodia and across the Asian region from its operation within the cultural heart of Southeast Asia.

In 2021, AUPP has continued its rapid growth. There are now seven undergraduate programs, and an MBA program. We are also proud to be the only university in Cambodia to provide accredited international degrees through our dual-degree programs enabled by the generous efforts of our partner institutions: the University of Arizona, and Fort Hays State University.

Working at AUPP

AUPP offers a unique working environment with scholars from Cambodia and overseas alike. Our remuneration scheme has attracted many experienced faculty and staff members from the U.S., Canada, the U.K., and various other global regions. Our students’ growth is our main motivation.

In 2017, we moved into our new state-of-the-art campus located in the northern Phnom Penh, the robust capital of Cambodia. The city, as well as Cambodia in general, is not only known for its rich history and culture, but also for its friendly people.

Whether you are a young scholar seeking to build your academic career, a veteran educator looking for ways to contribute, or anything between, AUPP will provide a supportive environment where you can succeed while contributing to the human resources development of Cambodia. Furthermore, AUPP offers a competitive benefits package which includes round-trip airfare (conditions apply), a free visa, free work permit, and a subsidized international healthcare plan.

More about AUPP at

To Apply

To apply, please submit the following documents to the Human Resources Office via [email protected]:

  • Cover letter.
  • CV, including a clear highlight of current occupation and a list of three references.
  • Copy of your national ID card or current passport information page.
  • Copy of the highest and/or most relevant degree(s) and the corresponding transcripts. (Unofficial transcripts suffice for this stage.)

We would appreciate it if you could use the designation: “[Manager or Director of Institutional Research and Assessment] – Applicant Full Name” in the subject line.

Note: Only shortlisted candidates will be contacted for interviews. Inquiries can be directed to the email provided.

Application Information

Human Resources Officer
Office of Human Resources
American University of Phnom Penh

Email Address:
[email protected]